Stories abound of would-be miscreants who sabotage their own success by forgetting a critical detail. There’s the story of the man went into a drug store, pulled a gun, announced a robbery while pulling a Hefty trash bag face mask over his head. Only then did he realize that he'd forgotten to cut eyeholes in the mask.
Or how about the bloke who walked up to a cashier at a grocery store, took out his wallet (to fill it, apparently) and demanded all the money in the register. When the cashier handed him the loot, he fled, leaving his wallet on the counter.
No matter what kind of business you’re in, the success of your company depends on your lead generation prowess. People who are coming to your website, interacting with your social media accounts, and making decisions about buying or not- they are the critical difference between plenty and famine. As your number of good leads goes, so goes your bottom line.